Next Day Delivery

Flexible Credit Options

Free Returns

FAQs

What products do you sell at PhoneSpec ?

We specialize in smartphones, tablets, smartwatches, and mobile accessories from top brands. All our products are 100% original and come with manufacturer warranties.

Are your products new and original ?

Yes, all items sold on PhoneSpec are brand new, sealed, and sourced directly from authorized distributors or official brands.

Do you ship internationally?

Yes, we offer international shipping, including to Egypt and other countries. Shipping fees and delivery times vary depending on your location.

How long does delivery take?

Delivery time depends on your location and shipping option selected. Typically, orders are delivered within 7–15 business days. You’ll receive a tracking number once your order is shipped.

What are the shipping costs?

Shipping costs are calculated at checkout and depend on your location, item weight, and packaging dimensions. You’ll see the total before confirming your order.

Can I cancel or change my order after placing it?

Yes, if your order hasn’t shipped yet. Please contact our customer service as soon as possible to request changes or cancellation.

Do you accept returns or exchanges?

Yes. You may return a product within 14 days of delivery if it is unused and in its original packaging. Please check our [Return & Refund Policy] for full details.

When will I get my refund?

Once we receive and inspect the returned item, your refund will be processed within 5–10 business days to your original payment method.

Do your products come with a warranty?

Yes, all products come with a manufacturer’s warranty, which may vary by brand and item. Please contact us for support or claims.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other major digital wallets. Payment is processed securely through trusted gateways

Is it safe to shop on your website?

Absolutely. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other major digital wallets. Payment is processed securely through trusted gateways

Can I track my order?

Yes, once your order is shipped, you’ll receive an email with your tracking number and link to follow your package.

Do you offer cash on delivery (COD)?

Currently, we do not offer COD. All orders must be prepaid securely through our website.

How can I contact customer support?

You can reach us by email at support@phonespec.online, or use our Contact Us page to submit a support ticket. We typically respond within 24 hours.

Towards a Greener Future with PhoneSpec

We’re committed to reducing waste and promoting eco-conscious technology.

At PhoneSpec, we believe innovation shouldn’t cost the planet. That’s why we support sustainable packaging, offer eco-friendly accessories, and encourage responsible recycling practices—so your tech upgrades come with a cleaner conscience.

if you have any question please feel free to get in touch with us

Phone :

+201153596322

Email :

support@phonespec.online

Address:

Yousry raghab ST - Asyut