Effective Date: 3 August 2025
At PhoneSpec, we strive to provide fast, secure, and eco-conscious delivery. Below you’ll find all the details about our shipping timelines, methods, and how we package your products.
Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order is shipped.
Delivery Time & Shipping Options
We offer worldwide shipping with various delivery options:
| Destination | Standard Shipping | Express Shipping |
| Egypt | 3–5 business days | 1–2 business days |
| Middle East Region | 5–7 business days | 2–3 business days |
| International (US, EU, etc.) | 7–12 business days | 3–5 business days |
Delivery times may vary depending on your location and courier availability.
Shipping Fees
- Shipping fees are calculated at checkout based on product weight, size, and destination.
- We offer free shipping on orders over [insert amount] within Egypt.
- All international shipments include customs and import fees estimates at checkout.
Eco-Friendly Packaging
We’re committed to minimizing environmental impact:
- All packaging is made from recyclable and biodegradable materials
- Minimal plastic use and zero unnecessary fillers
Products are securely packed to avoid damage during transit
Secure Packaging & Protection
Your items are carefully packed using:
- Protective foam or air bubble wrapping for fragile items
- Sealed boxes to prevent tampering
- Tamper-proof tape and QR code verification on select products
Delays & Force Majeure
While we aim to deliver on time, delays can occur due to:
- Weather conditions
- Customs clearance delays
- Strikes or natural disasters
We will notify you via email/SMS if your order is significantly delayed.
Tracking Your Order
Once your order is shipped, you’ll receive:
- A tracking number and courier details
- A link to monitor your shipment in real-time
If you haven’t received your tracking info, please contact us.
Lost, Stolen, or Damaged Packages
In the rare case of a lost or damaged shipment:
- Contact us within 48 hours of delivery issue
- We’ll investigate with the courier and offer a replacement or refund where applicable
- For stolen packages, a police report may be required for reimbursement
Questions or Concerns?
Our support team is always here to help: support@phonespec.online
